Universal's Helios Grand Hotel, a Loews Hotel | Hotel in Orlando
Hotel in Orlando
Mediterranean hotel with 2 restaurants and bars
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and 2 bars/lounges. Free WiFi in public areas and a free theme park shuttle are also provided. Additionally, a fitness center, a poolside bar, and a rooftop terrace are onsite.
Universal's Helios Grand Hotel, a Loews Hotel offers 500 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. 55-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
This Orlando hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. A nightly turndown service is provided and housekeeping is offered daily.
An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Amenities
Facility Overview
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Shampoo
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Free toiletries
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Private bathroom
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Hair dryer
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Shower/tub combination
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Towels
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Toilet paper
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Soap
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Free cribs/infant beds
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Heating
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Air conditioning
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Bed sheets
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Connecting rooms available
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Desk chair
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Laptop-friendly workspace
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Turndown service
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Desk
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Laptop-compatible safe
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Iron/ironing board
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Separate sitting area
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Phone
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2 bars/lounges and 1 poolside bar
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2 restaurants and 1 coffee shop/cafe
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24-hour room service
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Cooked-to-order breakfast available for a fee daily 7:00 AM–10:30 AM: USD 1-40 per person
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Mini-fridge
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Coffee/tea maker
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Secured covered valet parking on site (USD 45 per night; includes in/out privileges)
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Secured self parking on site (USD 36 per night; includes in/out privileges)
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Limited onsite parking
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Electric car charging station on site
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Free theme park shuttle
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Wheelchair-accessible parking available
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Wheelchair-accessible path of travel
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Elevator
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11 on-site accessible parking spaces
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Well-lit path to entrance
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Wheelchair-accessible pool
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Wheelchair-accessible registration desk
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Wheelchair-accessible public washroom
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Wheelchair-accessible parking
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Front entrance ramp
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Wheelchair-accessible registration desk height (inches): 34
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Elevator door width (inches): 41
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Wheelchair-accessible path to elevator
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Theme parks
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Hot tub
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Arcade/game room
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Lifeguards on site
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Shopping
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Outdoor pool
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Fitness center
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Satellite channels
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55-inch flat-screen TV
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Premium channels
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Pay movies
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Conference space (3425 square feet)
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Vending machine
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Elevator
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Front-desk safe
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Spanish
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English
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Smoke-free property
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Free cribs/infant beds
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Fence around the pool
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Mini-fridge
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Arcade/game room
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Free theme park shuttle
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Outdoor pool
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Laundry facilities
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Pool gate
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Concierge services
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Daily housekeeping
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24-hour front desk
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Tour/ticket assistance
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Turndown service
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Luggage storage
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Multilingual staff
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Wedding services
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Laundry facilities
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Dry cleaning service
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Porter/bellhop
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In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
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Available in all rooms: Free WiFi
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Available in some public areas: Free WiFi
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Pool sun loungers
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Garden
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Lifeguards on site
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Rooftop terrace
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Pool umbrellas
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Outdoor furniture
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Pool cabanas (surcharge)
Policies
**valid theme park admission required extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property reserves the right to pre-authorize the guest's credit card prior to arrival.
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Park View How To Train Your Dragon Kids' Suite (Dedicated Entrance to Epic Universe**)
Room Size:
m2
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GeneralBed count minimum 4, Bathrobes, No rollaway/extra beds, Number of bedrooms - 2, Wardrobe or closet, Sofa bed, Bed count maximum 4, Extra bed count 1, Number of living rooms 1 |
|
How To Train Your Dragon Kids' Suite (Dedicated Entrance to Epic Universe**)
Room Size:
m2
|
GeneralBed count minimum 4, Bathrobes, No rollaway/extra beds, Number of bedrooms - 2, Wardrobe or closet, Sofa bed, Bed count maximum 4, Extra bed count 1, Number of living rooms 1 |
|
Park View Deluxe 2 Queen Beds (Dedicated Entrance to Epic Universe**)
Room Size:
m2
|
GeneralNumber of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Wardrobe or closet, Sofa bed, Bed count maximum 3, Extra bed count 1, Bed count minimum 3 |
|
Skyline View 2 Queen Beds (Dedicated Entrance to Epic Universe**)
Room Size:
m2
|
GeneralNumber of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Wardrobe or closet, Extra bed count 1, Bed count minimum 2, Bed count maximum 2 |
|
Mobility Accessible Deluxe 2 Queen w/ADA tub (Dedicated Entrance to Epic Universe**)
Room Size:
m2
|
GeneralNumber of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Wardrobe or closet, Sofa bed, Bed count maximum 3, Extra bed count 1, Bed count minimum 3 |
|
Pool View 2 Queen Beds (Dedicated Entrance to Epic Universe**)
Room Size:
m2
|
GeneralNumber of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Wardrobe or closet, Extra bed count 1, Bed count minimum 2, Bed count maximum 2 |
|
Park View 1 King Bed (Dedicated Entrance to Epic Universe**)
Room Size:
m2
|
GeneralNumber of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Wardrobe or closet, Bed count minimum 1, Extra bed count 1, Bed count maximum 1 |
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Park View Deluxe Hearing Accessible 2 Queen Beds (Dedicated Entrance to Epic Universe**)
Room Size:
m2
|
GeneralNumber of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Wardrobe or closet, Sofa bed, Bed count maximum 3, Extra bed count 1, Bed count minimum 3 |
|
Park View 2 Queen Beds (Dedicated Entrance to Epic Universe**)
Room Size:
m2
|
GeneralNumber of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Wardrobe or closet, Extra bed count 1, Bed count minimum 2, Bed count maximum 2 |
|
Park View Hearing Accessible 2 Queen Beds (Dedicated Entrance to Epic Universe**)
Room Size:
m2
|
GeneralNumber of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Wardrobe or closet, Extra bed count 1, Bed count minimum 2, Bed count maximum 2 |
|
Park View Club Level 2 Queen Beds (Dedicated Entrance to Epic Universe**)
Room Size:
m2
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GeneralNumber of living rooms 0, Bathrobes, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Wardrobe or closet, Extra bed count 1, Bed count minimum 2, Bed count maximum 2 |
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Celestial Suite (Dedicated Entrance to Epic Universe**)
Room Size:
m2
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GeneralBathrobes, Rollaway/extra beds (surcharge), Number of bedrooms - 1, Wardrobe or closet, Sofa bed, Number of living rooms 1, Bed count minimum 2, Extra bed count 2, Bed count maximum 2 |
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Standard 2 Queen Beds (Dedicated Entrance to Epic Universe**)
Room Size:
m2
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GeneralNumber of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Wardrobe or closet, Extra bed count 1, Bed count minimum 2, Bed count maximum 2 |
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Deluxe 2 Queen Beds (Dedicated Entrance to Epic Universe**)
Room Size:
m2
|
GeneralNumber of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Wardrobe or closet, Sofa bed, Bed count maximum 3, Extra bed count 1, Bed count minimum 3 |
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Club Level 2 Queen Beds (Dedicated Entrance to Epic Universe**)
Room Size:
m2
|
GeneralNumber of living rooms 0, Bathrobes, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Wardrobe or closet, Extra bed count 1, Bed count minimum 2, Bed count maximum 2 |
FAQ's
Is this Orlando hotel pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
Does the Orlando hotel have a swimming pool?
Yes, this Orlando hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Orlando hotel?
Best-rates for the Orlando hotel starts from $541 per night with includes Wellness Facilities, Bar, Guest Services, Child Friendly, Hot Tub, Parking, Sports/Activities, Kitchen, Fireplace/Heating, Toiletries, Security/Safety, Business Services, Bedding/Linens, Entertainment, Internet, Wheelchair Accessible, Accessibility, Balcony/Terrace, Transportation/Shuttle, Restaurant, Breakfast, Laundry, Air Conditioner, Pool with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is Orlando hotel a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Orlando hotel wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Orlando hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Orlando hotel?
Based on the information reported by the owner or manager, the Orlando hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Orlando hotel?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
