Is this Southbank hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Southbank hotel have a swimming pool?

Yes, this Southbank hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Southbank hotel?

Best-rates for the Southbank hotel starts from $132 per night with includes TV, Wellness Facilities, Restaurant, Toiletries, Guest Services, Child Friendly, Internet, Pool, Security/Safety, Business Services, Bar, Air Conditioner, Fireplace/Heating, Breakfast, Kitchen, Bedding/Linens, Laundry, Parking, Wheelchair Accessible, Balcony/Terrace, Accessibility with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Southbank hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Southbank hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Southbank hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Southbank hotel?

Based on the information reported by the owner or manager, the Southbank hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Southbank hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Southbank Hotel by Marriott Jacksonville Riverwalk | Hotel in Jacksonville

| 8.2 (1644 Reviews) | 1 Bathroom

Southbank Hotel | Southbank Hotel by Marriott Jacksonville Riverwalk

Hotel in Southbank, Jacksonville

Riverwalk hotel with a fitness center and a 24-hour business center
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
Housekeeping is available on request.
Southbank Hotel by Marriott Jacksonville Riverwalk offers 322 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Jacksonville hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Free toiletries

Hair dryer

Bathtub or shower

Shampoo

Towels

Toilet paper

Soap

Toothbrush and toothpaste (on request)

Private bathroom

Bedroom

Bed sheets

Air conditioning (climate-controlled)

Free cribs/infant beds

Premium bedding

Heating

Rollaway/extra beds (surcharge)

Blackout drapes/curtains

Pillow-top mattress

Down comforter

Iron/ironing board

Energy-saving switches

Recycling

Turndown service

Electrical adapters/chargers

Free newspapers (weekdays)

Guidebooks/recommendations

Laptop-friendly workspace

Mobile key entry

Phone

Free local calls

Connecting rooms available

Laptop-compatible safe

Restaurant dining guide

Desk

Desk chair

Breakfast

1 restaurant

1 bar

Cooked-to-order breakfast available for a fee daily 6:30 AM–11:00 AM: USD 5-20 for adults and USD 5-10 for children

Room service available

Coffee/tea maker

Mini-fridge

Parking

RV/bus/truck parking (surcharge) on site

Uncovered self parking on site (USD 16.00 per day; includes in/out privileges)

Uncovered valet parking on site (USD 22.00 per day; includes in/out privileges)

Onsite parking available only on request

Wheelchair-accessible parking and van parking available

Accessibility

Handrails in stairways

Low-height electrical outlets in bathroom

Wheelchair-accessible van parking

Wheelchair-accessible path of travel

Low-height door lock

Grab bar near toilet

Assistive listening devices available

Wheelchair-accessible concierge desk

Pool hoist on site

Assistive listening devices in meeting rooms

Wheelchair-accessible fitness center

Stair-free path to entrance

Well-lit path to entrance

Phone accessibility kit

Elevator

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible restaurant

Visual fire alarm

Wheelchair-accessible path to elevator

Wheelchair-accessible lounge

Wheelchair-accessible public washroom

Height-adjustable showerhead

Wheelchair-accessible business center

Lever door handles

Wheelchair-accessible parking

Low-height view port in door

Wheelchair-accessible registration desk

Wheelchair-accessible pool

Activities

Golfing

Health/beauty spa

Billiards/pool table

Outdoor pool

Fitness center

Entertainment

Cable channels

Premium channels

42-inch flat-screen TV

General

Meeting rooms - 22

Conference center (39425 square feet of space)

24-hour business center

Banquet hall

Elevator

Vending machine

Ballroom

ATM/banking services

Front-desk safe

Water dispenser

Spanish

English

TV in lobby

No plastic coffee stirrers

Romance packages available

No plastic drinking straws

Comprehensive recycling policy

Comprehensive food waste policy

Rooftop garden

Smoke-free property

Vegan dining options

Vegetarian dining options

Biodegradable coffee stirrers

Double-glazed windows

Guest Services

Free cribs/infant beds

Rollaway/extra beds (surcharge)

Outdoor pool

Pool gate

Laundry facilities

Mini-fridge

Daily housekeeping

Multilingual staff

Change of towels (on request)

Change of bedsheets (on request)

Concierge services

Porter/bellhop

Luggage storage

Tour/ticket assistance

Dry cleaning service

Turndown service

24-hour front desk

Wedding services

Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

In-room WiFi speed: 25+ Mbps

Outdoors

Garden

Terrace

Policies

Check-in

Check-in start time: 4:00 pm; check-in end time: anytime contactless check-in available early check-in is available for a fee early check-in subject to availability express check-in available minimum check-in age: 21

Check-out

A late check-out fee will be charged check-out before 11 am contactless check-out available express check-out available late check-out subject to availability

Child Policy

Children are welcome. kids stay free! children 11 years old and younger stay free when using existing bedding. rollaway/extra beds are available for usd 10.0 per stay. free cribs (infant beds)!

Payment Policy

Fee for cooked-to-order breakfast: approximately usd 5 to 20 for adults, and usd 5 to 10 for children uncovered self parking fee: usd 16.00 per day (in/out privileges) uncovered valet parking fee: usd 22.00 per day (in/out privileges) pet fee: usd 50.00 per accommodation, per night plus usd 50 one-time cleaning fee service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) rollaway bed fee: usd 10.0 per stay the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total (up to 25 lbs per pet) food and water bowls are available pets allowed for an extra charge of usd 50.00 per accommodation, per night, plus a one-time cleaning fee of usd 50 pets cannot be left unattended restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges guests must contact this property in advance to reserve onsite parking safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Wilber Don

Jan 14, 2026 12:01:35 PM

Review Score: 10

Summary: Clean room great showers and fair pricing.

See All Reviews

Room Arrangement

Room Info	Facilities
Room, 1 King Bed, River View (Mobility Accessible, Tub) Room Size: 396 square feet m² 1 King Bed	General River view, Ping - 11, Square feet - 396, Pets not allowed, Square meters - 37, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Room, 2 Queen Beds, Pool View Room Size: 398 square feet m² 2 Queen Beds	General Pet-friendly room, Pool view, Ping - 11, Square meters - 37, Extra bed count 1, Bed count minimum 2, Square feet - 398, Bed count maximum 2
Room, 2 Queen Beds, River View (Partial River View) Room Size: 396 square feet m² 2 Queen Beds	General Pet-friendly room, River view, Ping - 11, Square feet - 396, Square meters - 37, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Room, 2 Queen Beds Room Size: 396 square feet m² 2 Queen Beds	General Pet-friendly room, Ping - 11, Square feet - 396, Room and bed type depend on availability check-in, Square meters - 37, Grab bar - in bathtub, Extra bed count 1, Roll-in shower, Bed count minimum 2, Accessible bathtub, Bed count maximum 2
Junior Suite, 1 Bedroom (Partial Water View) Room Size: 797 square feet m² 1 King Bed	General Pet-friendly room, Square meters - 74, Square feet - 797, Number of bedrooms - 1, River view, Ping - 22, Separate sitting area, Sofa bed, Wet bar, Bed count minimum 1, Bed count maximum 1, Extra bed count 2
Room, 1 King Bed Room Size: 398 square feet m² 1 King Bed	General Pet-friendly room, Ping - 11, Square meters - 37, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square feet - 398
Room, 1 Queen Bed, River View Room Size: 398 square feet m² 1 Queen Bed	General Pet-friendly room, River view, Ping - 11, Square meters - 37, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square feet - 398
Room, 1 King Bed, River View (Partial River View) Room Size: 396 square feet m² 1 King Bed	General Pet-friendly room, River view, Ping - 11, Square feet - 396, Square meters - 37, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Room, 1 King Bed, Pool View Room Size: 396 square feet m² 1 King Bed	General Pet-friendly room, Pool view, Ping - 11, Square feet - 396, Square meters - 37, Bed count minimum 1, Extra bed count 1, Bed count maximum 1